




FAQs
Is the cleanser suitable for rosacea, eczema, or blemish-prone skin?
Yes, lots of our clients with skin conditions, sensitive skin, or compromised skin barriers find that The Cleanser respects the microbiome and leaves them feeling refreshed and ready to apply the rest of their skincare. Our naturally-derived surfactant was also tested on blemish-prone skin and didn't show any adverse reactions.
If your skin is very compromised, we do suggest patch testing.
Does The Cleanser remove make-up?
The Cleanser effectively removes most types of makeup. If you're wearing waterproof or long-wear makeup, consider starting an oil or balm cleanser or with micellar water to help remove stubborn makeup.
Why should I use a non-foaming cleanser?
Foaming cleansers can sometimes be harsh on the skin barrier, leaving the skin‘over-cleansed’. Although many people look for that squeaky clean feeling, it’s tell-tale sign that the skin barrier has been stripped of both the good and bad bacteria.
Using a gentle milky or lotion-type cleanser will help clean the skin of SPF, dirt, debris, and pollution, without unbalancing the microbiome.
Is this product pregnancy-safe?
Yes, this naturally-derived product is safe to use during pregnany and breastfeeding.
What about shipping?
UK Shipping
All orders are shipped with Royal Mail 2nd Class (2-3 days): £2.50 Free shipping for orders over £45.
International Shipping US - All orders are tracked (7-10 days): £9-13
EU - All orders are tracked (5-7 days): from £5.
Free shipping for orders over £50
Rest of World - All orders are tracked: £10-15.
Please note that delivery times may vary.